Join our team as a friendly and dedicated parts facilitator! As a key member of our organization, you will play a vital role in ensuring that our customers receive the parts they need in a timely and efficient manner. With your exceptional communication and organizational skills, you will be responsible for facilitating the sourcing, ordering, and delivery of parts to our customers. This is a fantastic opportunity to be part of a dynamic team and make a meaningful impact on our customers' experience.
Responsibilities
- Coordinate with suppliers to source and order parts requested by our customers.
- Monitor inventory levels and ensure the availability of commonly requested parts.
- Track and maintain accurate records of parts orders, delivery status, and customer information.
- Collaborate with warehouse and shipping team to ensure smooth and timely delivery of parts.
- Conduct periodic inventory audits to identify discrepancies and take corrective actions.
- Assist customers with inquiries related to parts availability, pricing, and delivery times.
- Process returns and exchanges in accordance with company policies.
Requirements
- High school diploma or equivalent.
- Proven experience in parts facilitation or a related role is preferred.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational abilities.
- Proficiency in using inventory management systems and MS Office applications.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Basic knowledge of automotive parts is desirable but not required.
- Customer-centric approach and commitment to providing exceptional service.
Call or text us to get started today! (208) 696-6092
